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Here are a few things to look for when connecting WYSIWYG to the MA Consoles:
On the MA Console:
1. In Settings> Global Settings,...
This is an issue in R39, but is fixed for the upcoming R40 release.
To get around this issue in R39's Patch by Spot (and any other...
Awesome, hope this new move command makes things easier for you in the future, and we'll work on the bug fix!
I know how you feel, this has happened to me too. :)
You are correct, R39 takes a bit more time to load the software. This is related to...
Thanks for reporting this issue. We will look into getting this one fixed.
In the meantime, a possible workaround that you can...
Please send in your file to our tech support team, techsupport(at)cast(hyphen)soft(dot)com
If possible, can you send the file in and we can take a look at it?
This sounds like the camera rotation is locked in this specific file. Please open your Camera Toolbar (right click on toolbar area, and...
Thanks for your quick reply. Yes, using R37 is another way you can do this too, but if you want to just use R38, please try the Merge...
Thanks for your report of this CAD importing issue. Yes, we are aware of the Fixture Block importing issue that was introduced in...
Thanks for reporting this. As I understand, and updated version of the Fixture was sent to you today and is working better for you....
Good news to share with you today. We have resolved the crash experienced while trying to run WYSIWYG R37 in Parallels 12.
Thanks for reporting. This issue was introduced in R37 and happens when a User Defined Origin or View Origin is used instead of...
Thanks for reporting this issue. We will try to reproduce using your description. I have given this a try, and so far I haven't seen...
Thanks for reporting this issue.
I can confirm that this issue is already fixed in R38.