hey guys! i have tired and read all the tips and info's and it work but still im having this problem of not getting control of the fixtures patch to wysiwyg and to the jands vista.. i have connect both system just the way you guys said, and it communicating.. im also getting a ping from the console.. but the moment i go to live mode on wysiwyg im not getting control of the fixtures.. is it the patch on the jands vista or patch in the wysiwyg?? Could you guys walk me about this very quick??? im sorry i hope that make sense, i know its like simple to you guys.. but i just cant figure it out.. many thanks! Adrian
Hi Adrian, All the instructions you require to connect to the Jands Vista are supplied on the Jands website, at http://jands.com/support-vista-v2/visualizers/. If you require further assistance, please email t e c h s u p p o r t @ c a s t - s o f t . c o m, and include the Serial Code of the dongle you are using, along with the name, email address and company name of the person to whom this dongle is registered--as this information would appear in CAST Software's database. UPDATE -- Dany, April 4, 2017: the information supplied in the link (which was posted in October 2014) above is now outdated. The JANDS Vista connects to WYSIWYG via either Art-Net or sACN. For instructions and information on connecting WYSIWYG to an Art-Net or sACN stream, please see the following thread: http://forums.cast-soft.com/index.php?threads/connecting-to-art-net-and-sacn-streams.674/. Regards,