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Cleaning out failed installations/uninstallations

Discussion in 'Technical Support' started by Dany, Jul 14, 2015.

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  1. Dany

    Dany Super Moderator

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    On occasion, for a multitude of reasons (which are ultimately irrelevant), it is possible for a WYSIWYG installation or uninstallation to fail, resulting in your inability to install that same version or even uninstall it. The solution to all such issues is simple: click the following link in order to download a .zip file containing the CAST Software Cleanup Tool, and run this tool in order to remove the failed (un)installation; once complete, you will be able to install the same version of WYSIWYG once again.

    http://cast-soft.com/wp-content/uploads/2018/01/CAST-Software-Cleanup-Tool.zip

    Should you require them, the instructions for how to use this tool are also included in the downloaded .zip file.


    Cheers,

    Dany
     
    #1 Dany, Jul 14, 2015
    Last edited: Jan 30, 2018
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