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Crashing R41

Discussion in 'Technical Support' started by Toby Dennis, Sep 12, 2018.

  1. Toby Dennis

    Toby Dennis New Member

    Joined:
    Apr 9, 2018
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    Hey There

    I have R41 installed on a Beast of a laptop. Been programming large rigs with Video Capture and motion control ect ect... works brilliantly... until now.

    Just recently, wyg now crashes when I go from CAD View to PRES View. If I go from CAD To DESIGN to PRES.. works fine.

    I have tried reinstalling R41 and opening up different wyg files but same thing happens.

    Please Can you help.

    Thanks in advance!
     
    Alberto likes this.
  2. roygbiv

    roygbiv Member

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    Send the guys a tech support an email, and explain what's going on. The might be able to help retrieve some log-files, and help you out ..?
     
  3. Dany

    Dany Super Moderator

    Joined:
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    Hi Toby,

    As roygbiv mentioned, for any such issues, please send an email to email techsupport(at)cast(hyphen)soft(dot)com and include the Serial Code of the dongle you are using.
     

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