1. Welcome to CAST's newly designed and improved Forum

    Log in or Sign up and share the knowledge!

    Dismiss Notice

Chair pasting error

Discussion in 'Technical Support' started by roygbiv, Oct 31, 2015.

  1. roygbiv

    roygbiv Active Member

    Joined:
    Feb 6, 2014
    Messages:
    156
    Likes Received:
    14
    Hi guys

    Had a project, where I had put out a chair setup, but needed to change the chair type.
    So Ctrl+Shift+H, change the chair type - all good.

    That's until I had to copy/paste the new chair - that was not allowed; I got the following error:

    WYSIWYG error
    Error pasting!
    Problem at file offset -1


    Banquet Chair 02 was changed to Banquet Chair 01 - and I get same issue with other chairs.
    Let me know if you need the wyg file for testing :)
     
  2. Dany

    Dany Administrator
    Staff Member

    Joined:
    Jan 16, 2014
    Messages:
    1,005
    Likes Received:
    128
    Hi Bo,

    Please send specific issues like this directly to t e c h s u p p o r t @ c a s t - s o f t . c o m. Please include the Serial Code of the dongle you are using, along with the name, email address and company name of the person to whom this dongle is registered--as this information would appear in CAST Software's database. (

    Naturally, if you wish to share a the problem and the solution we provide on the Forum (afterwards), you are free to do so.


    Regards,
     
  3. Firebrand

    Firebrand Member

    Joined:
    Feb 23, 2016
    Messages:
    42
    Likes Received:
    5
    Just got a similar message trying to open a file.
    Any helpful hints? Already emailed tech support but it's lunchtime in NZ and I had a project due this afternoon that I can't access.
    Thanks :)
    Capture.JPG
     

Share This Page