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Impossible to import PDF

Discussion in 'Technical Support' started by krabe, Nov 16, 2021.

  1. krabe

    krabe New Member

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    Hi,
    When I try to import PDF plan, it doesn't work.
    I have downloaded latest AGPL Ghostscript release (9.55.0 - 64 bit).
    Could you help me?
     
  2. Jason Gardash

    Jason Gardash Active Member

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    Try resaving as a jpeg, always found jpegs worked smoother than PDF's
    Else Try resaving the PDF as 'reduced size' PDF.
     
  3. Floriaan

    Floriaan Well-Known Member

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    This is probably due to the maximum resolution (2048x2048) of images that can be imported into wysiwyg. If you use jpg it is easier to check if these limits are not exceeded.
     
  4. darren powell

    darren powell Super Moderator
    Staff Member

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    Hi there,

    Could you send your pdf file to t e c h s u p p o r t @ c a s t - s o f t . c o m. along with a screenshot of any error that appears when importing. Also let us know the version of our software you are using.

    Thank you
     
  5. krabe

    krabe New Member

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    Hi,
    I'm using R47 1.47.23.21
     

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