1. Welcome to CAST's newly designed and improved Forum

    Log in or Sign up and share the knowledge!

    Dismiss Notice

Need help converting R37 file to R36

Discussion in 'Technical Support' started by CTMEvents, Jan 22, 2017.

  1. CTMEvents

    CTMEvents New Member

    Joined:
    Mar 7, 2015
    Messages:
    2
    Likes Received:
    0
    Hi all,

    I got sent a R37 wyg file but only have R36 available to me.

    Can anyone suggest a way to convert the file asap or if they could be amazing and convert it for me?

    Thanks
     
  2. Dany

    Dany Administrator
    Staff Member

    Joined:
    Jan 16, 2014
    Messages:
    1,005
    Likes Received:
    128
    Please email techsupport(at)cast(hyphen)soft(dot)com with this request, and include the Serial Code of the dongle you are using, along with the name, email address and company name of the person to whom this dongle is registered. In order for us to provide assistance, this information will have to match the information in CAST Software's database for that dongle.


    Regards,
     

Share This Page