1. Welcome to CAST's newly designed and improved Forum

    Log in or Sign up and share the knowledge!

    Dismiss Notice

WYSIWYG R37 does not run in Parallels 12

Discussion in 'Technical Support' started by Dino, Oct 6, 2016.

  1. Dino

    Dino Dino Mazza | VP, Product | CAST Software

    Joined:
    Jan 16, 2014
    Messages:
    108
    Likes Received:
    6
    For those who use WYSIWYG on a Mac under Parallels Desktop, WYSIWYG R37 does not run in Parallels 12.

    R37 runs fine in Parallels 11, and R36 runs fine in Parallels 12.

    We've spent some time investigating this and discovered what causes this issue. In Parallels 12, support for new functionality changed how WYSIWYG logic is handled. With these changes, WYSIWYG R37 is running into some trouble. We are looking at the best solution that supports WYSIWYG 37+ in Parallels 12, and hope to have a fix for this issue shortly. We apologize for this inconvenience, and we hope to have an update for you soon.

    Thanks,
    Dino Mazza
     
  2. Dino

    Dino Dino Mazza | VP, Product | CAST Software

    Joined:
    Jan 16, 2014
    Messages:
    108
    Likes Received:
    6
    Hi Everyone,

    Good news to share with you today. We have resolved the crash experienced while trying to run WYSIWYG R37 in Parallels 12.
    If you need this fix, please go to our CAST Member's Area, and download WYSIWYG R37 Update 2. (The only fixes in this update are for running in Parallels 12, so not everyone will need the update, but you are all welcome to download it). File compatibility is preserved between files saved in Update 1 and 2.

    Thanks,
    Dino Mazza
     
    #2 Dino, Oct 21, 2016
    Last edited: Oct 21, 2016

Share This Page